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Privacy statement

PYTHIAN B.V. | Version 1.1 | Last update: 11-03-2021

This is the privacy statement for the website www.pythianxr.com belonging to PYTHIAN B.V. (hereinafter referred to as “PYTHIAN”, “we”, or “us”). If you make use of our website, we (and third parties) may process your information. This information may include personal data. That is why we ensure that it is processed carefully and securely. This privacy statement describes which data is collected, what this data is used for and how we process it.

PYTHIAN recommends you to carefully read this privacy statement. Please keep in mind that this privacy statement can be revised regularly, for example after new functions have been added to the website.

General principles

It is important to PYTHIAN to treat your data carefully and securely. To this end, PYTHIAN operates under the following core values:

  • Clearly document our objectives before processing your personal data, by means of this privacy statement;
  • Store as little personal data as possible and only store the data required for our objectives;
  • Explicitly ask for permission to process your personal data if permission is required;
  • Take the necessary security measures in order to protect your personal data. We also enforce these obligations on any parties that process personal data on our behalf;
  • Respect your rights, such as the right to access, edit or delete any personal data of yours that is processed by us.

This privacy statement describes how PYTHIAN puts these core values into practice. If you have any questions after reading this privacy statement, please feel free to contact us by using the contact details listed at the bottom of the statement.

If you subscribe to our newsletter, we store your e-mail address, so that we can send you the newsletter. We also register the moment in which you subscribe to the newsletter. We do so to prove that you subscribed voluntarily and that we did not obtain your data in an unauthorized manner. You can cancel your subscription to the newsletter at any time. Each newsletter contains a link to unsubscribe. In addition, we collect the necessary data by means of cookies that we include in our newsletter. These keep track of opening and click behaviour. Until you unsubscribe from the newsletter, we will store your e-mail address in order to send you the newsletter.

When you participate in our social campaigns, in which we ask you various questions (such as which artists you would like to see at an event), we process the following personal information:

  • Name
  • E-mail address
  • Country of residence and preferred language
  • Other information provided by you to us as content of your message

After you send your answers to us via our website, we will use it for the specific objective of the campaign. We can process this personal data after receiving your permission. We will store the data for the duration of the campaign and for at most 1 year after it ends.

Would you like to contact us? You can do so by using the contact form. However, we do need certain information in order to treat your question. That is why you are requested to fill out (part of) the following information on the contact form:

  • Name
  • Contact details
  • Other information provided by you to use as content of your message

Steam processes your personal data when you purchase the app and/or in-app experiences and add-ons at Steam. They process this personal data in order to enter into an agreement with you and to complete the payment and processing of it. We do have arrangements with Steam about the processing of your data, to make sure your data is processed safely and no unnecessary details are stored. PYTHIAN doesn’t have access to your personal data provided through Steam.

In the PYTHIAN app and during the in-app live experiences, we may take in-game screenshots and screencasts (images and video) in order to document a good impression of the atmosphere. We then use these photos and video images to provide future players with a good impression of the app. We do so by publishing the images and video online (including on Facebook and Instagram). We process this (personal) data on the principle of justified interest. In this process, we take each person’s privacy into consideration as well as possible. The images and videos are part of the history of PYTHIAN, which allows us to store these photos for as long as  they are relevant to our archive. Should you like to see an image or video removed from our website, please contact us. You can find the contact details at the bottom of the privacy statement.

PYTHIAN has multiple social media profiles at its disposal (including on Facebook and Instagram). The personal data collected by these profiles are shared between the various profiles. For our objectives, we exchange the name and interests of users of these social media. This personal data is shared for marketing purposes and is based on the principle of justified interest. It is important to PYTHIAN that our marketing campaigns reach the right people, which is largely realised by sharing the data. When this data is shared, the data will not be stored for longer than the terms set by Facebook and Instagram. We have no influence over this.

Cookies

PYTHIAN makes use of cookies. Third parties may also store cookies when you use our website. A cookie is a small text file that is sent along with the website and that is stored on your device. The information stored by a cookie can be transferred to our own secured servers or those of a third party hired by us. This information may include personal data, such as your IP address.

For more information about the cookies that we store and how to enable, disable and remove them, please read our cookie statement.

Security

It is important to PYTHIAN to treat your personal data safely. We ensure that any data we have of you is properly secured. We continually adapt our security and pay close attention to what can go wrong. We also offer our website via a secured connection. This connection is indicated by a green lock in the address bar in most internet browsers. Any personal data that you provide via the website is sent with an encryption. This makes it more difficult for malicious parties to intercept your personal data. We also work hard internally to securely process your personal data.

Third-party websites

This privacy statement does not apply to third-party websites that link to our website. We cannot guarantee that these third parties treat your personal data reliably and securely. We recommend that you read the privacy statement of the website in question before making use of these websites.

Third parties

Your personal data may be shared with third parties for the following reasons:

  • We have hired them to support us;
  • This is necessary for executing our agreement with you (such as for events which we organise with third parties);
  • We have a justified interest to do so; or
  • We are legally obligated (for example, if the police demand so for suspicion of an offence).

The following third parties can process your personal data at our request:

  • Our IT service providers;
  • Online and offline post and shipping services (such as for our newsletter and your (in-) app downloads);
  • Payment service providers;
  • Cookie service providers;
  • Partners (parties that have developed PYTHIAN with us);
  • Our partner for app and in-app downloads/purchases (Steam);
  • Other entities within our group (for administrative purposes or advertisements via cookies, if you have given permission).

We have entered into agreements with all parties listed above regarding a careful treatment of your data. If necessary, we will always ask for your permission to share data with third parties.

Your rights

The current privacy legislation gives you a number of rights with regards to your personal data:

  • You can request access to the personal data of you processed by us and the objectives for which this personal data is used.
  • You can have errors in the processed personal data be corrected or have personal data that has expired or become redundant be deleted.
  • You can revoke the permission you gave on the website to process certain personal data at any time.
  • You can raise an objection against the method in which your personal data is used.
  • You can request us to transfer your data to a third party.
  • You can request us to provide you with the data in a digital format.

You can turn to PYTHIAN directly if you wish to exercise your rights or if you have a question regarding the manner in which PYTHIAN treats your personal data. You can find our contact details at the bottom of this privacy statement. In order to prevent misuse, PYTHIAN may ask you to identify yourself when you turn to us to exercise certain legal rights.

Autoriteit Persoonsgegevens

Of course, PYTHIAN is happy to help you if you have any complaints regarding the processing of your personal data. Based on the privacy legislation, you are also entitled to file a complaint with the Autoriteit Persoonsgegevens (the Dutch regulatory body for privacy matters) or another European regulatory body for privacy matters.

Changes to this privacy statement

We reserve the right to revise this privacy statement. Revisions will be published on our website. We recommend you to regularly consult this statement to stay informed on any changes.

Contact and business details

Address
PYTHIAN B.V.
Transistorstraat 101
1322 CL Almere
The Netherlands

E-mail
[email protected]

Telephone number
+31 (0)88 812 01 00

Dutch Chamber of Commerce no.
80949851

VAT number
NL861864062B01